# E-signatures for car dealerships

> Purchase contracts at the counter, handover reports at the vehicle: kiosk mode with documented identity verification, templates for test drives and handovers, all eIDAS levels.

Source: https://smartdocs.de/en/industries/car-dealerships/

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SmartDocs brings signatures at the dealership to where business happens: orders are signed in [kiosk mode](/en/in-person-signing/) at the counter and handover reports directly at the vehicle, each with documented identity verification by your staff.

## Typical documents and signature levels

- Purchase contract and order: SES on site in kiosk mode, identity documented after an ID check.
- Test drive agreement: SES, created from the template in seconds.
- Handover report: SES on site at the vehicle, including mileage and accessories list.
- Financing and service documents: AES or QES, depending on the requirements of the financing partner.

## How it works

1. Order at the counter in kiosk mode; the salesperson confirms the verified identity.
2. Collect missing signatures (for example from a second buyer) via signing link instead of another appointment.
3. Sign the handover report at the vehicle; the file is complete before the customer drives off the lot.

## Matching features

Identity verification as a separate event in the tamper-evident audit trail, templates for test drives, orders and handovers at every location, real-time status with automatic reminders, and emails under the dealership's brand. Customers without an email address sign in kiosk mode directly on the tablet.

If a discount or special terms need internal approval, on the Enterprise plan the sales manager can be placed as an approval step ahead of the customer: the tablet is only handed over after approval, and the sales manager does not sign. For everyday business at the counter, the step is left out.
