How exactly does in-person signing work?

Your staff member opens the prepared signature request in the SmartDocs Kiosk App, verifies the signer's identity, for example using their ID card, and hands over the tablet. The person reads the document, fills in the required fields and signs directly on the screen. The identity note and every further step are recorded in the audit trail.

Do I need special hardware?

No. A standard iPad or Android tablet is enough. It runs the SmartDocs Kiosk App, which your team logs in to. Your customers need neither their own app nor an account.

What if the person on site has no email address?

That is exactly what kiosk mode is built for: the signature is given directly on your device. The signed copy can then be sent to any email address or printed.

In-person signing

Let customers sign on a tablet

Some contracts are concluded with both parties present: in the showroom, at the practice, at handover. The SmartDocs Kiosk App turns your tablet into a signing station where customers sign right on site, including documented identity verification.

Get the Kiosk App for your tablet:

Available for iPad and Android tablets. Your customers need neither an app nor an account.

SmartDocs Kiosk App on a tablet: an agreement with date and signature fields for two people, the progress indicator "1 of 2 done" and a "Submit" button

How it works

How customers sign on your tablet

Open the request, verify identity

Your employee opens the request in the Kiosk App and checks the identity, for example by looking at an ID card.

Hand over the tablet

The signer reads the document and signs with a finger or stylus directly on the screen.

Done

The sealed PDF is in your account immediately. On request, the customer receives a copy by email or as a printout.

What sets us apart from other providers: SmartDocs records the identity check by your staff as a separate event in the audit trail. In a dispute, you can prove not only the signature but also that the signer's identity was verified on site.

You'll find a detailed guide with the legal background in the article Let customers sign on a tablet: how to do it in a legally binding way.

Use cases

Wherever business is done in person

An employee at the reception counter holds a tablet on which a customer signs the contract with a stylus

Car dealership

Have the purchase agreement and handover report signed right at the vehicle, without stacks of paper in the showroom.

Medical practice

Consent forms and patient information sheets on a tablet at reception, filed straight into the patient record.

Real estate

Complete viewing reports and prospective tenant forms on site, while everyone involved is still in the room.

HR onboarding

First day at work: policies, equipment handover and privacy declarations in one pass on the company device.

Branches and retail

Sign service orders and financing agreements at the counter, with verified identity and a clean record.

Consulting and agencies

Get quotes approved during the meeting instead of waiting days for a reply by email.

FAQ

Questions about in-person signing

Yes. A signature given on the tablet is an electronic signature under the eIDAS Regulation. It is sufficient for contracts with no form requirement, which are the vast majority in everyday business. Identity verification, the audit trail and cryptographic sealing document the process in case of a dispute.

Try kiosk mode on your own tablet

Included in every plan, even the Free plan, and set up in five minutes: create an account, install the Kiosk App on the tablet, log in, open a request, let your customer sign.

Start for free See pricing

Get the SmartDocs Kiosk App: